Order tracking : Frequently Asked Questions
- Is my reservation final?
- How to track my order ?
- What does the status of my order mean ?
- How to report a change of address ?
- How to get an invoice ?
- How long does it take to receive the tickets ?
- I haven't received my tickets yet. What should I do ?
- Why is the price indicated on the ticket different from the one I paid ?
- Are the tickets nominative? Is an identity document always required ?
- What should I do if my tickets are lost or stolen?
- All the e-tickets in my order are in my name, and I'm going to the event with other people: will they be able to get in ?