In case of cancellation of an event without a postponement date, you can of course be reimbursed for the tickets.
For physical tickets: Please return us the tickets by registered mail with acknowledgement of receipt to the following address: Paris Eventicket 5, Avenue Ingres. Paris 75016 France
For E-Tickets you just have to send a request on the contact form directly on our website.
Once we have received your refund request by our services, including the tickets and information necessary for the refund, please allow approximately 4 weeks for the refund of your order.